Due Diligence

OLM works with loss adjusters and insurers to make sure that not only OLM delivers a quality service to the insurance industry but also to make sure all OLM sub-contractors are producing a quality service in turn.

OLM will not work with contractors that do not meet acceptable standards within the industry.

OLM is an Altius approved supplier, complying with regular assessments that are designed to reduce risk and assess competence for the work required.


When it comes to delivering a quality service it is not all about cost and profit, there are much higher values to consider.


Regular performance reviews take place to assess:
Sub-contractor compliance
Health and safety procedures
Insurance contractor panel requirements

OLM is a strong believer in the benefits of relationship when working with associated or sub-contracted professionals and seeks to build on theses relationships, building trust and accountability. Our annual corporate day is the best example of this where the network of contractors working with OLM join together in a relaxing atmosphere to just be together. It is no surprise that many of the OLM network sub-contractors have worked with us for over 10 years.

  • "Everyone was so courteous and helpful! "

    Angela – Christchurch
  • "Once again thank you for your marvellous help and support through this difficult year."

    Caroline - Mawnan
  • "Thank you for all of your assistance and advice."

    Nic - St. Agnes
  • "I would say I was mighty impressed with the work today and the tidy way in which the area was left, please let your team know. They completed what they had planned and left the property very tidy. If I required other groundwork, I would certainly use them."

    David – Woolton Hill
  • "It was great to see the site returned to normal and thank you for your efforts on our behalf, many thanks"

    Clare – Thruxton
  • "Thank you very much for dealing with our escape of fuel. We are very pleased with all that you and your team have done."

    Ben – Newquay
  • "Once again, many thanks for how you have conducted your business and the ongoing updates."

    Neil – Glastonbury
  • "Thank you for all your hard work and diplomacy over the past few months. Your team have been fantastic, really flexible, accommodating and the owners are very pleased with the finish."

    Bella – Lewis
  • "Thanks for being so considerate, we really appreciated it."

    Luke – Cranborne
  • "Your team did a great job and we are really pleased with the work."

    Andrew – Furners Green
  • "I would also like to say how impressed I am with your team who are undertaking the work, they have worked very hard in quite testing conditions with minimum damage to the garden."

    James – Tintagel
  • "Thanks for all your help with the co-ordination and keeping me informed of the progress along the line. I am so happy to be back home."

    Susanna - Charlton
  • "From start to finish the care and attention paid to minimising our inconvenience and the standard of workmanship was exceptional."

    Roger - Fernhurst
  • "Thank you for all of your assistance with this claim. It's great to have such a happy customer."

    Sue - Dunstable
  • "Thanks to all those involved in the work associated with this claim - From our point of view it could not have been handled better."

    Roger - Bosham
  • "I have been very impressed by the professionalism and helpfulness of the OLM team. "

    Richard - Kencot
  • "We were fearing disruption and possible permanent disfiguring of our historic property. However, once work started it became apparent that we were in very safe hands."

    Roger - Fernhurst
  • "A huge thank you for all your help and guidance. You’ve been so helpful, I wouldn’t really have known what to do without you telling me who to speak to and what to say."

    Helen - Stoner
  • "Thanking you for your efforts in bringing this to a successful conclusion."

    Brian - Queen Camel
  • "OLM have looked after the project well. We are very impressed with all the workforce involved. Many thanks."

    David - Eaton
  • "We really appreciated not just your professionalism but also the support and understanding of our predicament, and the care and concern with which you approached the task. Your guidance meant a lot"

    Stephanie - Much Marcle

Get in contact with OLM

Tel: 01256 862550